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SAMIL does not offer direct exchange or auction credits. However, you can sell your vehicle through our auction platform and use the proceeds toward your next purchase.
Assets on SAMIL can be sold by banks (Private, PSU, MNC, Rural, and Cooperative), NBFCs, insurance companies, OEMs, and dealers across truck, car, two-wheeler, three-wheeler, agriculture, and construction equipment segments, as well as captive finance companies, leasing and rental firms, and aggregators.
SAMIL works with a wide range of sellers, including banks, NBFCs, insurance companies, OEMs, dealers, captive finance companies, leasing and rental firms, and asset aggregators.
You can list assets by contacting SAMIL or submitting details through samil.in.
Ownership, authorization, and asset-related documents are required.
Through transparent auctions, wide buyer participation, and market-driven bidding.
Sale timelines vary depending on asset type, demand, and auction schedules.
Yes, sellers can define reserve prices.
Assets are marketed through digital platforms, SMS, email, social media, and SAMIL’s buyer network.
Payments are processed as per agreed timelines after successful auction completion.
Yes, SAMIL provides dedicated seller support throughout the process.
SAMIL’s Phygital model allows buyers to participate in live physical auctions digitally. Remote bidders can view vehicles, track bids in real time, and compete seamlessly with on-ground buyers through our online platform.
An auction that is conducted at a physical Automall location is known as a physical auction. To know more, click here.
An auction conducted digitally via bids.samil.in or MySAMIL App is known as an online auction. Click here to know more.
An auction that is happening at the automall and is also live digitally is a phygital auction. You can either visit the automall or take part digitally. To know more about the phygital auction process, click here.
You can still place proxy bids or participate in auctions through the MYSAMIL App or bids.samil.in.
No. Registration does not obligate you to participate in any auction. You may choose to bid at your convenience. Although your auction participation fee of ₹100+ GST will not be refunded.
Yes, you may participate in multiple auctions, subject to sufficient RSD availability and compliance with bidding limits. SAMIL Phygital Auctions help people participate in multiple auctions simultaneously.
Should you want to bid simultaneously on two items, or if you are unable to make it to the bidding site on the date of the event and still want to participate, you can avail the Proxy Bidding facility. All you need to do is send us in writing about the article(s) you are interested in at samil.in.
Auction schedules are announced on the website, app, and via notifications.
Yes, due to operational or regulatory reasons, the auctions can be postponed or even cancelled.
Yes, you may bid on multiple vehicles. Our team will assist you throughout the process.
Yes, a wide range of used commercial vehicles is available.
Yes, used construction equipment is regularly auctioned.
Yes, both categories of used vehicles are available.
Yes, repossessed assets are available subject to auction terms.
Yes, selected gold assets are auctioned. Visit SAMIL Gold Auctions.
Yes, immovable properties are available. Visit SAMIL Property Auctions.
Yes, such assets are also auctioned.
Yes, asset condition details are shared before auctions.
Yes, inspection is encouraged before bidding.
Payments are accepted via approved digital and banking channels.
All acquisitions made by the Successful Bidder are subject to applicable Goods and Services Tax and other applicable statutory taxes, and RTO charges as per law in force, and the same are payable by the Successful Bidder, exclusive of the Final bid amount.
The successful bidder has to pay a minimum of 10% of the Bid Amount per vehicle/equipment on the same day to the Seller/Owner. Otherwise, the bid taken will not be considered, and the RSD amount will be forfeited without further intimation. *
The balance should be paid by the Successful bidder within the next 7 (seven) days from the date of declaration as a successful bidder by the Seller/ Owner*
A delayed interest @ 18% will be charged against any amount due and payable by the Successful bidder beyond 7 (seven) days from the date of the event, subject to a maximum waiting period of 15 (fifteen) days from the date of declaration as successful bidder by the Seller/ Owner.
Default beyond the stipulated 15 days will lead to deal cancellation and forfeiture of RSD paid, and the vehicle/equipment/machinery will be resold without further information. Acceptance of payment on a later date will be solely at the discretion of the seller/owner.
Yes, RSD or Refundable Security Deposit is required.
Within the timeline mentioned in the auction terms.
Financing options may be available for select assets. Visit SAMIL Financial Services for more information.
Yes. We offer financing options and assist you in connecting with our financial partners.
GST applicability depends on the asset category and seller.
Invoices are provided after payment completion.
Refunds are subject to auction terms and conditions.
RSD is refunded after the auction as per policy.
The RSD remains valid until it is either utilized in an auction or refunded as per SAMIL’s refund policy. The validity may also depend on the selected event or wallet usage.
No. Once a bid is placed, it cannot be cancelled. If a bidder fails to honour the bid, the RSD may be forfeited as per the auction terms and conditions.
No, all applicable charges are disclosed upfront.
Yes, SAMIL uses secure payment systems.
Yes. We offer financing options and assist you in connecting with our financial partners
The successful Bidder will have to pay SAMIL Service charges @ 1% to 5% or Rs. 2,000/- whichever is more on the final bid amount, plus applicable GST @ 18% on service charges. The service charges may vary as per the bidding location. The service charge is not negotiable and must be paid on all acquisitions.
Yes, at the time of registration, you are required to deposit an amount of Rs. 19,999. This is completely refundable in case you didn't purchase anything at the time of bidding, and in case you did, this amount is adjusted with the actual cost of the item you bought.
Yes, logistics support is available. Visit SAMIL Logistics Services to know more.
Through SAMIL-supported logistics or self-arranged transport.
Yes, you can arrange your own logistics for the lifting of your vehicle.
Insurance options may be available. Visit SAMIL Insurance Services to know more.
Payment receipt, ID proof, and authorization documents.
Yes, cross-state delivery is supported with a certain delivery charge.
Upon depositing the entire sale proceeds within 07 days of the event, the Successful Bidders shall be entitled to take delivery of all Vehicle(s) or Equipment from Automall within 07 calendar days. In case even after paying the entire consideration to the Owner/Supplier successful bidder delays in taking possession beyond 7 days from the date of the event, he/she has to pay yard lease /parking charges, i.e., Rs. 500/- (Rupees Five Hundred) per day, per asset, exclusive of GST.
Sale confirmation, RTO, invoice, and transfer documents. Visit SAMIL Documentation Services to know more.
Bidder must be of sound mind and have attained the age of 18 years or above.
RC transfer support is provided as applicable.
You can update your KYC details by logging into your account on the app and visiting the Profile section or by contacting customer support for assistance.
Yes, SAMIL assists with documentation services for a fee.
Yes, assets undergo legal and compliance checks.
Through standardized processes and regulatory adherence.
Disputes are handled as per applicable laws and terms.
Through coordination with relevant authorities.
Timelines vary based on asset and jurisdiction.
Document transfer is facilitated by SAMIL as per applicable rules. However, final responsibility for completion and compliance lies with the buyer, subject to submission of required documents and statutory approvals.
All complaints are addressed as per SAMIL’s grievance redressal process.
Yes, SAMIL offers a mobile app, the MySAMIL App. You can download the app here.
As part of our commitment to delivering the best services to our customers, Shriram Automall introduces the all-new MySAMIL Mobile App, a user-friendly and advanced mobile application designed to simplify your Automall experience. With the MySAMIL App, customers can:
SAMIL mobile application supports all the major OS, including Android & Windows. Support for Apple iOS will be launched soon.
Check out the app compatibility below: Android – Android 3.0 Honeycomb & Above
Auction listings, bidding, notifications, and account management.
Yes. You can bid using the MySAMIL app.
SAMIL mobile application can be easily downloaded from Google Play Store (Android) & App Store (iOS).
The platform uses industry-standard security measures.
Yes, the app provides alerts and notifications for auction events and more.
You can access your bidding history through your account dashboard.
No. The App is free to download and use. However, Internet/data charges may apply as per the Service Provider.
The SAMIL mobile application is 100% secure for customer use. The app is powered by the Billdesk payment gateway, which offers the best-in-class security standards for safe transactions.
BillDesk uses Secure Sockets Layer ('SSL') technology to encrypt information exchange. Unlike normal Internet communication, information provided to us at BillDesk is sent in a "secure session" established with SSL. SSL is a security protocol that provides data encryption, server authentication, and message integrity for a connection to the Internet. Using SSL ensures that the information you exchange with BillDesk is never transmitted over the Internet unencrypted and therefore cannot be viewed by unauthorized individuals. This encryption is done using 128-bit encryption, the maximum level of encryption possible on the Internet, comparable to security levels used by financial institutions.
Yes, or you can also call our toll-free number 18001024141.
By following strict data protection and privacy policies.
You can visit our website, The PriceX (thepricex.com)
Yes, you can enrol in an exclusive membership program (BidClub Rewards) by Shriram Automall India Limited (SAMIL), offering special benefits.
BidClub Rewards (BCR) is an exclusive membership program by Shriram Automall India Limited (SAMIL) offering special benefits to prestigious regular bidders and customers, to enable them to have faster access to events, avail discounts, and other priority services for and/or during the disposal events.
Any customer who is engaged in the business of buying vehicles and equipment may get themselves enrolled as a BidClub member and enjoy privileges across Automalls and SAMIL's online platforms.
New or Existing customers may enrol themselves through the MySAMIL App or by visiting the nearest Automall.
Membership can be renewed one month before the expiry date. However, the renewed membership shall be valid from the date of expiry of the previous membership.
All modes of payment are accepted, including but not limited to UPI/online modes, Cash and RSD or SAMIL wallet adjustment are accepted.
No, it is a non-refundable amount and non-cancellable.
No, the membership is non-transferable and non-heritable.
The Membership is valid as per the plans subscribed to from the date of payment receipt.
Discount will be applicable as per the active scheme announced by the company on its website and the Automall from time to time.
Benefits can be availed till the live subscription plan.
BidClub members will receive an email confirmation on behalf of SAMIL, along with the Welcome Kit, which includes the Membership Card, Welcome e-mail, login credentials for online portals & BidClub Certificate.
ThePriceX is an advanced valuation engine that estimates a vehicle's Fair Market Value. We bridge the gap between "asking prices" and "actual sales" by analyzing real-time transactional data, vehicle specs, and current condition.
It uses machine learning algorithms and historical sales data to analyze factors such as make, model, year, mileage, location, demand trends, and condition.
No. The predicted price is an estimate based on available data. Actual selling prices may vary depending on the specific, unique condition of the vehicle & your specific negotiations.
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